Lithuanian regulator fines VSGA over customer‑funds verification failures

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VILNIUS, Lithuania – The Gaming Supervisory Authority has fined gaming operator VSGA, which runs the Casino Admiral brand, €468,350 for failing to properly verify the source of customer funds, the regulator said this week.

The penalty follows an investigation triggered by information that an individual had incurred significant gambling losses across several operators, including VSGA. Inspectors from the Authority (LPT) found the company did not meet legal requirements to collect information about a customer’s identity and the origin of funds before allowing gambling activity.

Regulations also require operators to monitor customer behavior and ensure that wagering levels align with declared sources of income. The LPT said VSGA lacked sufficient information to assess the customer’s risk profile, monitor his gambling activity or identify suspicious transactions.

According to the regulator, VSGA failed to comply with Lithuania’s Law on the Prevention of Money Laundering and Terrorist Financing, including obligations related to customer due diligence, ongoing monitoring and reporting suspicious transactions to the Financial Crimes Investigation Service.

The Authority noted mitigating factors when determining the fine, including VSGA’s clean compliance history and cooperation during the inspection.

The regulator said it provides annual training and mandatory guidance to gambling and lottery operators to strengthen anti‑money‑laundering controls. The company may appeal the decision in court.

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