Massachusetts Moves to Require Operators to Disclose When Bettors Are Limited

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The Massachusetts Gaming Commission (MGC) voted Thursday to advance a proposal that would require sports betting operators to notify customers when their wagering activity is limited. Under the measure, operators would also need to explain why the limit was imposed and specify which betting markets are affected.

If adopted, Massachusetts would become the first U.S. jurisdiction to mandate disclosure of betting limits. Currently, operators nationwide may restrict bettors without providing any notice or explanation.

During Thursday’s meeting, commissioners reviewed two proposed updates to Rule 235 CMR 238.30:

  • Option A: Require timely notice to a patron that their wagering activity has been limited.
  • Option B: Require timely notice, a specific explanation for the limit, and identification of the markets where limits apply.

After brief discussion, the commission unanimously selected Option B, favoring full transparency. The draft rule does not define what types or levels of limits operators may impose; instead, it adds a new disclosure requirement to the existing regulation.

The next steps include a 21‑day public comment period, filing the amendment with the Secretary of State, publishing a public notice, and holding an in‑person public hearing. Final regulatory language is expected in the first quarter of 2026.

Officials Weigh In

MGC Chair Jordan Maynard emphasized that Massachusetts is the first state to tackle the issue, noting that while the topic is complex, the change ultimately benefits residents and bettors. He added that operators often claim they limit only a small number of accounts—making it reasonable to explain those decisions when they occur.

Commissioner Brad Hill reiterated his long‑held view that bettors should at least be told why their accounts are restricted. If notice is already required, he argued, providing the reason is a logical and minimal additional step.

Commissioner Paul Brodeur said that notifying bettors without offering an explanation would only lead to confusion and additional questions. Full transparency, he argued, is the more practical and customer‑focused approach.

Commissioners Nakisha Skinner and Eileen O’Brien suggested that even Option B may not go far enough, while Maynard noted that stricter requirements could be considered in the future.

Broader Regulatory Context

The move comes as Massachusetts continues to take a firm stance on gambling‑related oversight. While the state explores new rules for traditional operators, its posture toward prediction markets remains even more stringent.

Earlier this month, Suffolk County Superior Court Judge Christopher Barry‑Smith questioned whether prediction market platforms should be permitted to operate legally in the state—adding another barrier to the expansion of companies such as Kalshi.