AGCO Fines Relax Gaming, Arrise Solutions for Supplying Unregulated Gambling Sites

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TORONTO – Ontario’s gambling regulator has fined two registered gaming suppliers for providing content to unlicensed gambling websites accessible in the province.

The Alcohol and Gaming Commission of Ontario said Relax Gaming and Arrise Solutions were each issued CA$40,000 penalties after an investigation found their games appearing on sites operating without provincial approval.

According to the AGCO, both companies are licensed to supply casino games to operators within Ontario’s regulated iGaming market. That registration, however, explicitly prohibits suppliers from distributing content to unregulated platforms that accept Ontario players.

The regulator said supplying games to illegal operators undermines the province’s legal framework and “helps sustain the black market,” which lacks mandatory consumer protections such as fair‑play assurances, secure withdrawals and formal dispute‑resolution processes.

The AGCO noted that both Relax Gaming and Arrise Solutions cooperated with investigators and have since taken steps to block Ontario access to their content on unregulated sites.

“Unregulated gaming sites operate outside that framework, meaning players have no assurance of fair games, timely withdrawals, or access to meaningful dispute resolution,” AGCO CEO and registrar Dr. Karin Schnarr said in a statement. “When regulated games appear on unregulated sites, it risks enabling a market that exposes players to real harm.”

The regulator has made disrupting illegal gambling activity and its supply chains a top enforcement priority as Ontario’s competitive iGaming market enters its third year.

Meanwhile, Alberta is preparing to launch its own regulated online gambling framework, aiming to replicate Ontario’s model.